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FAQ
If you have a question which isn't answered here. Just reach out to us using the chat in the bottom right corner.
How long will it take to get my order?
Delivery times vary based on where you're located. You can use the below as a guide:
United Kingdom & Europe = 4-6 business days
United States & Canada = 4-7 business days
Australia and New Zealand = 4-7 business days
Rest of the world = 7-9 business days
Non poster home decor items arrive within 7 days. Chairs and tables take up to 20 days to arrive as they are large and heavy items so specialist shipment is required.
Will I have to pay customs charges?
If ordering from the UK, EU, USA or Australia/New Zealand, you will not be subject to import taxes. We avoid this by producing your artwork close to you in one of our global printing studios.
Orders going to other destinations may also not be subject to import taxes, although we can't guarantee it.
Where do you ship to?
We ship worldwide from. We have a world wide printing network that allows us to have your order printed in your home country massively reducing shipping times.
What happens if my order arrives damaged?
Our prints are well protected for transit. However, from time to time, breakages do unfortunately happen. In this case we will send you a free replacement.
Do you except returns?
Yes! If you are not happy with your poster order we accept returns up to 30 days from when the order was placed. Heavy furniture items can only be returned If they arrived damaged.
I'm an artist, how do I work with you?
We're always on the lookout for new artists and regularly review submissions. If you're interested in joining our family of creatives, please send us some examples of your work to staff@posterkings.co.uk Due to the high number of applicants, we can't respond to every submission.
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